FAQ
Suppliers
The joining of the platform and the creation of a web shop for you (the supplier / producer) is completely free of cost. We will create the web shop for you based on the information provided by you and will grant you access to manage it yourself. There is no fee involved in this process.
How much does it cost to join the NEVERGREEN platform?
The joining of the platform and the creation of a web shop for you (the supplier / producer) is completely free of cost. We will create the web shop for you based on the information provided by you and will grant you access to manage it yourself. There is no fee involved in this process.
How does NEVERGREEN make revenue / profit?
Our (NEVERGREEN’s) revenue / profit comes from the commission on each sale that a supplier or producer makes through the platform. The commission is between 1% and 3% (depending on the volume of the sale). That means: you (the suppliers / producer) only pay when you actually sell something.
Should the supplier’s / producer’s prices include the shipping cost?
Please do not include shipping cost, but rather “Ex Works [your city]”.
Who will take care of the shipping process?
Either the customers themselves or we will arrange the shipping.
Who generates the invoices?
When someone orders from your web shop, the NEVERGREEN software will automatically generate the invoice with your brand / company name. In simple terms, NEVERGREEN generates the invoices.
If we are going to use your warehouse, will we pay a separate fee for this?
You don’t have to pay any cost for storing in our warehouse. If you store your goods / products with us, we will increase the cost of the products on webshop accordingly. The customers will be happy to pay extra costs if they receive their order without going through the process of import and arranging the logistics from Greece. We will advise you on this matter if you store your products with us.